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Where I can help

With more than 20 years experience in different Customer Service & Marketing roles, of which 15 years experience (incl. Director & senior levels) in CX and Customer Experience, I have a proven track record in Leadership & Management. 
My strong Leadership, People Management & People Development Skills have helped me build strong teams and helped me bring back stability and motivation. Challenging situations do not scare me. I'm passionate about Customers & People and I'm very interested in Technology & online services.
As a person, I'm enthusiastic, a real
 team player & a quick learner


I'll be happy to help you as freelancer in following roles:

  • Interim Customer Service (team) Manager / Director;

  • Interim Change or Transformation Manager;

  • General (senior) Management Roles;

  • Interim CX or CE Manager; 

You're the Customer

So do not hesitate to get in touch and ask for advice or information. 

I'll be happy to help you!

Interim Management

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