Where I can help

With more than 20 years experience in different Customer Service & Marketing roles, of which 15 years experience (incl. Director & senior levels) in CX and Customer Experience, I have a proven track record in Leadership & Management. 
My strong Leadership, People Management & People Development Skills have helped me build strong teams and helped me bring back stability and motivation. Challenging situations do not scare me. I'm passionate about Customers & People and I'm very interested in Technology & online services.
As a person, I'm enthusiastic, a real team player & a quick learner. 

 

I'll be happy to help you as freelancer in following roles:

​

• Interim Customer Service (team) Manager / Director;

• Interim Change or Transformation Manager;

• General (senior) Management Roles;

• Interim CX or CE Manager; 

​

You're the Customer

So do not hesitate to get in touch and ask for advice or information. 

​

​

I'll be happy to help you!