Where I can help
With more than 20 years experience in different Customer Service & Marketing roles, of which 15 years experience (incl. Director & senior levels) in CX and Customer Experience, I have a proven track record in Leadership & Management.
My strong Leadership, People Management & People Development Skills have helped me build strong (project) teams. I'm passionate about Customers and I'm very interested in Technology & online services. As a person, I'm enthusiastic, a real team player & a quick learner.
I'll be happy to help you as freelancer in following roles:
Interim Customer Service (team) Manager / Director;
General (senior) Management Roles;
Interim CX or CE Manager;
Interim Marketing or Loyalty Manager;
You're the Customer
So do not hesitate to get in touch and ask for advice or information.
I'll be happy to help you!