Where I can help

With more than 20 years experience in different Customer Service & Marketing roles, of which 15 years experience (incl. Director & senior levels) in CX and Customer Experience, I have a proven track record in Leadership & Management. 
My strong Leadership, People Management & People Development Skills have helped me build strong (project) teams. I'm passionate about Customers and I'm very interested in Technology & online services. As a person, I'm enthusiastic, a real team player & a quick learner. 

 

I'll be happy to help you as freelancer in following roles:

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• Interim Customer Service (team) Manager / Director;

• General (senior) Management Roles;

• Interim CX or CE Manager; 

• Interim Marketing or Loyalty Manager; 

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You're the Customer

So do not hesitate to get in touch and ask for advice or information. 

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I'll be happy to help you!